Ops That Work is an operations-forward consultancy. That means before recommending anything, I look at how you actually work and what you are trying to accomplish. Then I build the systems to get you there. That could mean better processes, new tools, automation, or training. Sometimes all of the above.
Great tools, but people are not using them. I can help you close the gap between the tools you have and the way your team actually works.
Great people, but no systems to support them. I can build the infrastructure around your team so the work moves forward even when you are not in the room.
One person trying to scale, not sure where to start. I can help you figure out what needs to exist, in what order, and build it with you.
Four service areas, one goal: operations that hold up day to day.
Workflows, SOPs, OKRs, and the operating rhythms that keep your team aligned and moving without constant intervention.
Onboarding, team structure, HR workflows, and the systems that help your people do their best work from day one.
Dashboards, forecasting, and metrics frameworks that turn raw data into clear decisions instead of more questions.
Tool audits, migrations, integrations, and custom-built tools that get your tech stack working for you instead of against you.
A sample of what operations-forward looks like in practice.
A full-stack Django case management platform for Do Moore Good's Pardon Me Campaign, with AI-assisted case review and an integrated communications pipeline.
Read case studyAn automated events pipeline for a Philadelphia nonprofit using Google Apps Script, Calendar API, and a custom embeddable widget with HubSpot analytics.
Read case studyA Django-based portal with passwordless login, token-gated video streaming, and a custom admin dashboard for managing licensee access.
Read case studyAn AI pipeline that reads a dedicated Gmail alias, scores each opportunity against DMG's criteria, and routes high-match grants directly into Asana for review.
Read case studyThere are free and low-cost AI tools available today that can handle research, drafting, summarizing, data analysis, and more. But knowing which ones to use, how to connect them to your workflow, and where the real value is takes some experience.
I help organizations figure out where AI actually fits and build the integrations to make it useful. No hype, no buzzwords: just tools that do a real job.
See what's possibleEvery organization is different. Let's start with a conversation about how you work and what you want to accomplish.
Let's talk